Your privacy matters to us. This Privacy Policy explains exactly what personal data Crickex Bangladesh collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Privacy at a Glance
These cards cover the most important points. The full policy is below — we recommend reading it in full before registering your Crickex Bangladesh account.
Crickex Bangladesh does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account, process transactions, and improve the platform experience.
All data transmitted between your device and Crickex Bangladesh is protected by 256-bit SSL encryption — the same standard used by major banks. Your personal details and payment information are never transmitted in plain text.
You have the right to access, correct, or request deletion of your personal data held by Crickex Bangladesh at any time. Submit a request through our support team and we will respond within the timeframe required by applicable law.
Crickex Bangladesh will only send you promotional emails and notifications if you have opted in to receive them. You can unsubscribe from marketing communications at any time through your account settings or by contacting our support team.
We only share your data with third parties where it is strictly necessary — for example, with payment processors to handle your deposits and withdrawals, or with identity verification providers to complete KYC checks. All third parties are bound by strict data protection agreements.
Crickex Bangladesh retains your personal data only for as long as it is needed to operate your account and comply with legal obligations. When data is no longer required, it is securely deleted or anonymised in line with our data retention schedule.
This Privacy Policy explains how Crickex Bangladesh ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the Crickex Bangladesh website and mobile app. It applies to all personal data collected through any interaction with the platform — including account registration, deposits, withdrawals, customer support, and general browsing.
We take your privacy seriously. Crickex Bangladesh is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws. If you have any questions about how we handle your data, please contact our support team before registering.
Scope: This Privacy Policy applies to all players registered on Crickex Bangladesh, regardless of whether they access the platform via desktop, mobile browser, or the Crickex Bangladesh app. By registering an account, you confirm that you have read and understood this policy.
We may update this Privacy Policy from time to time. When we do, the revised version will be published on this page with an updated "last updated" date. We encourage you to review this page periodically so you are always aware of how Crickex Bangladesh handles your personal data.
Crickex Bangladesh collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the platform, and occasionally from third-party verification providers. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal forms |
| Verification Data | Government-issued ID, proof of payment method | KYC process |
| Technical Data | IP address, device type, browser type, operating system | Automatically via platform logs |
| Usage Data | Pages visited, games played, bets placed, session duration | Automatically via platform analytics |
| Communications Data | Live chat transcripts, support emails | Customer support interactions |
We only collect data that is necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
Crickex Bangladesh uses your personal data for the following purposes:
Marketing Opt-Out: You can withdraw your consent to receive marketing communications from Crickex Bangladesh at any time. Simply update your preferences in your account settings or contact our support team and we will remove you from our marketing list promptly.
Crickex Bangladesh processes your personal data on the following legal bases, depending on the purpose of the processing:
Crickex Bangladesh does not sell your personal data. We share your data with third parties only where it is strictly necessary and only with parties who are bound by appropriate data protection obligations. The categories of third parties we may share your data with include:
Data Agreements: All third parties who receive personal data from Crickex Bangladesh are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.
Crickex Bangladesh uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the platform.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the Crickex Bangladesh platform.
Crickex Bangladesh takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
While Crickex Bangladesh takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.
Security Incident: In the unlikely event of a data breach that affects your personal data, Crickex Bangladesh will notify you and the relevant authorities as required by applicable law, without undue delay.
Crickex Bangladesh retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The specific retention periods that apply to different categories of data are as follows:
When personal data is no longer required, Crickex Bangladesh securely deletes or anonymises it in accordance with our internal data retention procedures.
As a player on Crickex Bangladesh, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team.
You can request a copy of the personal data Crickex Bangladesh holds about you at any time.
You can ask us to correct any inaccurate or incomplete personal data we hold about you.
You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You can ask us to restrict the processing of your data in certain circumstances — for example, while a dispute is being resolved.
You can request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
You can object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
Crickex Bangladesh will respond to all data rights requests within the timeframe required by applicable law. We may need to verify your identity before processing your request to ensure we are responding to the correct person.
Crickex Bangladesh is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the Crickex Bangladesh platform.
If we become aware that we have inadvertently collected personal data from a person under the age of 18, we will delete that data immediately and suspend the associated account. If you believe a minor has registered on Crickex Bangladesh, please contact our support team immediately.
Parental Controls: If you are a parent or guardian and are concerned about a minor accessing online gaming platforms, we recommend using parental control software to restrict access to gambling websites.
Crickex Bangladesh may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.
For significant changes that materially affect how we use your personal data, we will notify you via email or an in-platform notification before the changes take effect. Your continued use of Crickex Bangladesh after an updated Privacy Policy has been published constitutes your acceptance of the changes.
We recommend bookmarking this page and checking it periodically so you are always up to date with how Crickex Bangladesh handles your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Crickex Bangladesh handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
For questions about our platform rules, please visit our Terms and Conditions page. For information about responsible gaming tools, please visit our Responsible Gaming page.
Your Privacy Is Protected
Now that you know how we protect your data, you can enjoy everything Crickex Bangladesh has to offer — cricket betting, live casino, Dragon Tiger, and hundreds of top slots — with complete peace of mind.